Safer Play at Godz Casino
Deposit limits, loss limits, session reminders, cool-offs and self-exclusion. Tools you set yourself, plus the independent help we point to when our tools are not enough.
The Player Controls You Have
All limits below are set from your account dashboard. Tightening a limit is instant. Loosening a limit requires a 24 hour cool-off period, during which the old (tighter) limit stays in force. This is by design: it stops you from reversing a protection in the heat of a session.
- Deposit limit: daily, weekly or monthly. Per-method or aggregate.
- Loss limit: daily, weekly or monthly net-loss ceiling. When hit, deposits are blocked until the period resets.
- Wager limit: caps the total amount staked over a chosen window.
- Session limit: auto-logs you out after a set number of minutes of activity. Pop-up reminder at the halfway mark.
- Cool-off (24h, 7d, 30d): short break. Account suspended for the chosen duration, no reversal.
- Self-exclusion (6 months, 1 year, 5 years, permanent): long-term lockout. No reversal under any circumstances, including written request. Permanent self-exclusion is permanent.
Reality Checks
A pop-up appears every 30 minutes of continuous play by default. The interval is configurable (15, 30, 60, 90 minutes). The pop-up shows session length and net result so far, and offers a one-click logout.
Underage Play
Godz Casino accepts only verified players aged 18 or over (21 or over where required by local law). The KYC process catches anyone who slipped through registration. If an account turns out to be underage, all deposits are returned and all winnings are voided. Parents can contact [email protected] for help blocking access via tools like Net Nanny, Cyber Patrol or operating-system parental controls.
Independent Help
If our tools are not enough, talk to someone outside the casino. Free, confidential, no obligation:
- GamCare - UK helpline 0808 8020 133, live chat, online forum.
- Gamblers Anonymous - peer-support meetings worldwide, in person and online.
- BeGambleAware - UK help, treatment finder, research and family-support resources.
- Gambling Therapy - free online therapy in 9 languages, including translated support for non-English speakers.
- Gordon Moody - residential treatment for severe gambling problems, UK-based with international referrals.
Account Closure on Welfare Grounds
If a family member, partner or guardian raises a credible concern about a player's gambling, we will suspend the account pending review. Send a written request with proof of identity and relationship to [email protected]. Closures on welfare grounds are treated the same as self-exclusion and cannot be reversed inside the cool-off period.